We highly recommend that customers utilize our online services, the drop box, and communicating via telephone or email; however, if you wish to visit us in-person we are here for you on: Mon/Wed/Thurs 8am to 5pm, Tues 8am to 6pm, and Fri 8am to 4pm.
DID YOU KNOW THE CITY HAS AN AFTER HOURS/HOLIDAY PHONE NUMBER?
When our offices are closed, call (210) 651-6831 for any urgent matters you may have and an employee will be there to assist you!
This phone number is accessible to residents who may have lost their water connection, notice a leak on their property, or even trapped an animal that needs relocating.
Please don’t hesitate to contact us with any issues or concerns you may have, we are always available to help!