after Frost Bank reported a recent electronic security breach affecting the account.
The breach
affects only customers who mailed their payments to P.O. Box 659480, San
Antonio, TX 78265. It does not affect online or in-person payments, said Tax
Assessor-Collector Cathy Talcott, nor did it affect the status of any active or
recent payments.
“We’re
recommending our customers monitor their bank accounts as a precaution for any
unauthorized activity,” Talcott said. “Frost Bank is cooperating as law
enforcement investigates this incident, and we will provide more information as
we receive it.”
Frost Bank
discovered last week that its stored digital images of Comal County
property-tax checks had been accessed inappropriately. After stopping the
access and alerting law enforcement, the bank notified the county over the
weekend.
Customers with
concerns about the safety of their accounts should contact Frost Bank’s 24-hour
customer service line at 800-513-7678 or refer to the bank’s FAQ at www.frostbank.com.
Paul A. Anthony
Comal County Public Information Office
100 Main Plaza, Suite 109
830.221.1110
anthop@co.comal.tx.us
www.comalcountytx.com