News Flash Home
The original item was published from 3/19/2018 5:07:53 PM to 5/1/2018 5:05:06 PM.

News Flash

Home - News Carousel

Posted on: March 19, 2018

[ARCHIVED] Alert from Comal County - Tax customers urged to monitor accounts after breach

Bluebonnets___Indian_Paint_Brush_web

after Frost Bank reported a recent electronic security breach affecting the account.


The breach affects only customers who mailed their payments to P.O. Box 659480, San Antonio, TX 78265. It does not affect online or in-person payments, said Tax Assessor-Collector Cathy Talcott, nor did it affect the status of any active or recent payments.

“We’re recommending our customers monitor their bank accounts as a precaution for any unauthorized activity,” Talcott said. “Frost Bank is cooperating as law enforcement investigates this incident, and we will provide more information as we receive it.”
 
Frost Bank discovered last week that its stored digital images of Comal County property-tax checks had been accessed inappropriately. After stopping the access and alerting law enforcement, the bank notified the county over the weekend.

Customers with concerns about the safety of their accounts should contact Frost Bank’s 24-hour customer service line at 800-513-7678 or refer to the bank’s FAQ at www.frostbank.com.


Paul A. Anthony

Comal County Public Information Office
100 Main Plaza, Suite 109
830.221.1110
anthop@co.comal.tx.us
www.comalcountytx.com



Facebook Twitter Email

Other News in Home - News Carousel

Garbage and Recycling Service Changes

GARBAGE & RECYCLING CHANGES

Posted on: July 27, 2023
Water Restrictions

WATER RESTRICTIONS

Posted on: June 26, 2022
Pages of reports

FINANCIAL TRANSPARENCY

Posted on: September 7, 2022
City of Garden Ridge building entrance

COMMUNICATE WITH US!

Posted on: September 7, 2022
Electronic Billing

ELECTRONIC BILLING

Posted on: October 12, 2022
Master Land Use Plan Map

PLANNING FOR THE FUTURE

Posted on: February 7, 2019